Shipping Policy

Shipping in Spain

We ship your orders throughout Spain. Delivery times and costs depend on the destination:

• Mainland Spain: between 24 and 48 business hours. Shipping is free on purchases over €70 (taxes included).
• Balearic Islands: between 2 and 4 business days. Free shipping does not apply.
• Canary Islands: between 5 and 9 business days. Free shipping does not apply.

Order preparation

Once payment is confirmed, orders are processed and handed to the carrier within 24 to 48 business hours. Final delivery times depend on the carrier and the destination, so they are estimates.

Custom orders

Orders with customization have a production time of 10 business days, counted from the approval of the digital mockup. After that, delivery time depends on the shipping method chosen.

Tracking

When your order leaves our facilities you will receive an email with tracking details so you can check the status of your shipment at any time.

Order pickup

If you choose to pick up your order at an authorized pickup point during checkout, we will notify you by email when it is available.

Exchanges and returns

The conditions for exchanges and returns are detailed in our Terms and Conditions of Purchase.

Questions?

Write to us at info@yutenatural.es or call +34 633 209 039, Monday to Friday, 9:00 to 18:00.